We advise placing your order as soon as possible. We require partial payment/a deposit to secure items for your required date.

Additions are subject to availability. Changes must be made 72 hours in advance of event date. We request that no deletions be made less than 7 days prior to your order.

Yes, with certain hire items you have the option to DIY (do it yourself) pick them up and drop them back to us.

Yes we do. The delivery charge is based on the distance that we are travelling and is a round-trip fee.

All orders require a 25% deposit upon reserving the order. The remaining amount owing will be due 7 days prior to the event date. A transfer or cash deposit in addition to the balance of the order is required for bond and will be returned after inspection of hire items being in their same condition as when delivered.

Any items cancelled less than 72 hours prior to the delivery/DIY Hire will incur a 25% charge. These cancellation policies do not apply to special order items (such as personalised place cards that your guests are due to keep). Special order items require up-front payment and will not be refunded.